How do I get a live agent on Netspend?
If you need to contact a live person in Netspend customer service you need to dial 1-866-387-7363. You will be asked for your card number or social security number. After entering it you will get to the card management options menu.
How do I verify my identity with Netspend?
The application asks you to enter your name, birthdate, residential address and email address. Netspend may also ask for your government ID. This information is used to verify your identity.
Why you shouldn’t use Netspend?
Netspend Card Cons No free network for cash reloads or withdrawals. Inactivity fee if you stop using the card, among other fees that many prepaid cards don’t have. Optional overdraft service costs $20 per overdraft, up to five times per month.
Does Netspend have 24 hour customer service?
You should immediately contact Customer Service via our toll-free number, 1-866-387-7363.
Is there a cost to activate a Netspend card?
There is no cost to order and activate a Netspend card. Once you activate the card, you may choose from our selection of fee plans. To view the fee plans and other costs associated with using the card, see our fee schedule. What do I do when I receive my card in the mail?
How do I sign up for Netspend direct deposit?
If you don’t have a Netspend card and would like to sign up for free Direct Deposit, your first step is to order a Netspend card. When you receive the card in the mail, it comes with Direct Deposit sign-up instructions, including how to get the routing and account numbers. How do I enroll in free Direct Deposit?
How does Netspend payback rewards work with merchants?
Netspend will not share any personal information about you with the merchants who sponsor offers. When you activate an offer and make a purchase with the card, the merchant will not know you are a Netspend Payback Rewards customer, but you will become their customer.
Can a preauthorization hold apply to a Netspend card?
Gas stations, hotels and car rental agencies frequently preauthorize a transaction, which means they place a hold on your card until they know the final amount owed. Here are some common situations when an authorization hold will apply if you use your Netspend card.