How do I get rid of DStv self service error?
Type in your Smartcard Number and Surname. Click on Fix Now. Alternatively to reset it via USSD you can dial *120*68584# and follow the instructions. If these do not work then you will need to call Multichoice so they can clear the error message for you.
What is DStv self service number?
011 289 2222
View your account balance by logging into Self Service or using our mobile app. Dial *120*68584# and follow the prompts. Call us on 083 900 3788 or 011 289 2222 without having to speak to an agent.
How do I clear error 403 on DStv now?
DStv Now Error Code GEFH 403: FAQ
- Log out and back into the DStv Now app.
- Clear your browser’s cache.
- Restart your browser.
- Refresh the landing page a few times.
Why is my DStv decoder not working?
Unplug the power cord from decoder. Press and hold the P+ button on your decoder and then plugging the power cord while still holding the p+ button. Keep an eye on the progress on your TV screen, a message “CODE” will appear on the top right corner. Restart the decoder now.
What does error code SNA 403 mean?
The 403 Forbidden error is an HTTP status code which means that accessing the page or resource you were trying to reach is absolutely forbidden for some reason.
How do I reset my decoder to factory settings?
Press the blue “DStv button” on your remote control. Then use the right arrow on the remote control to go to “Settings“. Use the down arrow to go to “System Settings“. Scroll down using the down arrow to select “Reset To Factory Default” then press “OK” on your remote control.
Why is my DStv decoder flashing?
Smart card problems when DStv decoder shows a flashing light If you insert your smart card incorrectly, it will bring this indication. All you need to do is remove, dust, and re-insert your smart card. This should fix the problem and if it persists, just reboot the decoder.
Why do I get a BE1 error on my decoder?
BE1 error. The decoders memory was corrupted while writing to the flash memory.To recover a BE1 ,you have to preform the following button sequence on your decoder’s front panel within 5 seconds of starting the process.
What is the error code for DStv self service?
E33-0 (Notification) We are confirming your subscription. This may take a few minutes. Clear this error via the DStv App, on Self Service or using the DStv WhatsApp bot. E33-4 (Insert Correct Smart Card) Check if the correct smart card is inserted. E45-32 (Channel Error) Switch the decoder off at the plug.
What to do if your DSTV channel is blocked?
If viewing doesn’t resume within half an hour please contact one of our service centres. This channel is blocked because your decoder has been inactive or your services may have been suspended. Clear this error online using Self Service or to check your account balance. We are confirming your subscription.
Why do I get a 48-32 error on my DStv?
But the rain can interrupt your DStv signal. Due to bad weather, you may see a 48-32 error, while you wait for the signal to return, you still have DStv Now, BoxOffice and Showmax to ensure that boredom during the rain is not an option. If the weather is fine, check that the cables from the satellite dish are connected to the decoder properly.