Do you have to have your car repaired by the dealer?
Buy from dealerships with good service departments. Have your car serviced consistently at the same dealer, if you can, and buy from them if they excel. That said, You do not have to have your car repaired by the dealer you bought it from.
Do you have to get warranty work done at the dealership?
Likewise, you’ll also see push-back if a third-party shop damages a replacement part, or another part of the vehicle while installing it. Keep track of everything that’s done outside the dealership, with receipts, so you can defend your warranty rights if required.
When to go to the dealer for maintenance?
Some cars may require specialized services such as periodic fuel-filter replacement that all repair shops may not perform, and if we bought a $75,000 Mercedes-Benz, the nearest Super Duper Quick Lube may not have all the right fluids, tools and know-how, so going to a dealer may be advisable, if not necessary.
How to get the best service from a car dealer?
Ask for a test drive with the manager or a mechanic. Be assertive without being aggressive or hostile. Treat your dealership and service advisors well. They have discretion in providing extra service. If they like you, they may also give you a better mechanic. Only use the recommended oil, brake fluid, and transmission fluid.
Buy from dealerships with good service departments. Have your car serviced consistently at the same dealer, if you can, and buy from them if they excel. That said, You do not have to have your car repaired by the dealer you bought it from.
Can a repair shop do work on a leased car?
Fortunately, you can stay within lease terms and have an independent repair shop do the work as long as you take a leased car to an auto mechanic that’s approved. If you work with a repair shop that doesn’t use OEM parts or that doesn’t do the repair work right, you might end up paying a hefty sum to the dealership at the end of your lease.
What happens if seller says it can’t be repaired?
The service technician told me on the phone that he told the seller during repair works that it couldn’t be fixed and the seller apparently said that they will ask the agent what to do about. In short, if an Amendment to the contract regarding repairs has been executed then it is part of the contract.
Can a car repair shop not use OEM parts?
If you work with a repair shop that doesn’t use OEM parts or that doesn’t do the repair work right, you might end up paying a hefty sum to the dealership at the end of your lease. They’ll need to get it back to original working order and original parts. To be on the safe side, always check with the dealer first if you need major work done.
Can you take a car to another dealer?
OK, so you’ve gotten nowhere with this dealership, you may want to take the car to another dealer, though this might be a bit inconvenient, especially if the distance to other dealer is great.
What should I bring to a car dealer if I have a problem?
Don’t get the car checked by a mechanic or anyone else before you contact the dealer. You could lose your right to a remedy if you do. When you go back the dealer: Bring any proof of purchase and evidence of the problem, eg a copy of the original advert, any agreements or documents you signed, mechanical reports and photographs of the fault.
Can a car dealer sell you a car without a warranty?
In many states, dealers may sell cars “as-is” or without any warranty. If the “As Is – No Dealer Warranty” box on the Buyer’s Guide is checked, you are releasing the dealer from liability for all issues with the vehicle.
What happens when a dealer can’t diagnose a problem?
When you take the car to the dealership and explain your problem, you are met with questions and doubt. The mechanic takes the car to diagnose the problem and tells you he cannot find anything wrong with it. The dealer may say that there is a “failure to duplicate” the problem and you are left hanging. Why does this happen and what can you do?
In many states, dealers may sell cars “as-is” or without any warranty. If the “As Is – No Dealer Warranty” box on the Buyer’s Guide is checked, you are releasing the dealer from liability for all issues with the vehicle.
Don’t get the car checked by a mechanic or anyone else before you contact the dealer. You could lose your right to a remedy if you do. When you go back the dealer: Bring any proof of purchase and evidence of the problem, eg a copy of the original advert, any agreements or documents you signed, mechanical reports and photographs of the fault.
Why do car dealerships fight the service manager?
Because the people who fulfill the generic contracts are paid by how little service they have to do. So they fight the dealer on every penny. They’ll want to see the entire labor record on the car. They won’t want to pay for parts. They’ll fight on the cost of the labor.
What are some examples of car repair problems?
Examples: transmission problems after transmission servicing or fluid change. ( On any car, check the antifreeze and/or oil a few days after any change.) find out what the problem was and fix it yourself or demand that the mechanic fix the car (may be risky).