What does technician mean in IT Essentials Chapter 6?
6. A technician is troubleshooting a problem where many websites return a “certificate not valid” error. The technician notices that the date and time are not current and resets these to the correct settings. The previously inaccessible websites are now accessible.
Which is likely to be taken next by the technician?
Which two steps are likely to be taken next by the technician to establish a plan of action and resolve the problem? (Choose two.) Perform an Internet search. Ask other users in the area. Access helpdesk repair logs. Speak with the supervisor of the user. Call the helpdesk to log the problem.
What are the six steps of troubleshooting a PC?
A technician is using the six troubleshooting steps in an attempt to repair a PC. After completing the steps needed to test a theory and determine the cause, the technician still has not solved the problem. Which two steps are likely to be taken next by the technician to establish a plan of action and resolve the problem?
Can a sensor be replaced with a trouble code?
Remember that most trouble codes refer to a specific circuit and replacing the sensor without confirming it is bad, may not solve the problem.
Where can a technician find updated information about errors caused by?
7. When troubleshooting a computer, where can a technician find updated information about errors caused by the system, the user, or the software? Explanation: Information about errors caused by the system, user, or software can be found in Event Viewer.
Which two steps are likely to be taken next by the technician to establish a plan of action and resolve the problem? (Choose two.) Perform an Internet search. Ask other users in the area. Access helpdesk repair logs. Speak with the supervisor of the user. Call the helpdesk to log the problem.
What’s the next step in the troubleshooting process?
After consulting the manufacturer manuals, a technician applies a series of recommended solutions that resolve a problem with a workstation computer. What is the next step in the troubleshooting process that the technician should perform?
6. A technician is troubleshooting a problem where many websites return a “certificate not valid” error. The technician notices that the date and time are not current and resets these to the correct settings. The previously inaccessible websites are now accessible.