How can I check my du subscription?
The number to remember for our prepaid services. Check your balance and access many prepaid services!
How can I extend my du SIM validity?
To activate the lifetime offer, customers can simply call 135 and choose option 5. They will be charged a one-time subscription fee of AED 20. To ensure continuity of the lifetime offer, customers need to spend a minimum of AED 10 on their line each year.
How can I change my du Plan?
So we’re making it easy to bring your 050/054/056/058 numbers over to the du network.
- Enter the number you want to change to du, then choose a mobile plan (below).
- We’ll send you an activated SIM.
- We will deliver your SIM card at the doorstep. Please ensure that you recharge it for the bundle.
How can I activate my du SIM card?
To activate the complimentary SIM, all travellers need to do is insert the SIM card, dial *122# and follow the instructions to get connected through du’s outstanding service. Promoters from du will also be present near immigration desks at Dubai International Airport to help visitors.
How do I unsubscribe from du?
To cancel your Etisalat or du connection you can visit any of the service centres in the UAE, with your Emirates ID or call 101 for Etisalat or 155 for du. You would need to provide your Emirates ID if you visit a business centre or give your Emirates ID number if you apply for it over the phone.
How do I check my balance due?
merely dial *135# and sit up for the confirmation message. The message can show all the main points concerning your credit. To find out the information balance for prepaid users on DU, you’ll additionally SMS ‘balance’ to 1355.
What is lifetime offer in DU?
du Pay as you Go® customers can now enjoy a lifetime of great value with the launch of the lifetime offer, which enables them to keep their du lines without having to renew it every year. To activate the lifetime offer, customers can simply call 135 and choose option 5.
What is Msisdn in DU?
This abbreviation has several interpretations, the most common one being “Mobile Station International Subscriber Directory Number”. The MSISDN and international mobile subscriber identity (IMSI) are two important numbers used for identifying a mobile subscriber.
How cancel all du package?
5) How can I unsubscribe? Simply dial *135*5# and follow the instructions.
What is my DU account number?
You can find your account number on your bill. Once you enter the number and CAPTCHA code correctly, click on ‘Continue’. You will see your contact details where we will be sending you the registration link. In case your contact details are incorrect, kindly contact www.du.ae/contactus to update your details with us.
How many SIM can I have in my name in UAE?
5 SIMs
You can have 5 SIMs registered under one Emirates ID or 2 SIMs under one passport. There has been a regulation change in the UAE mandating that residents can only have 5 SIMs with a single network provider.
Can I freeze my du account?
Du will let you downgrade your package for 100 AED (as long as you’ve had it three months) – the minimum package costs 85 AED compared to up to 240 AED per month. Fitness First allows you to freeze your account for 99 AED a month – quite a saving as it can cost from 300 – 700 AED per month.