Is social Studio legit?
Likelihood to Recommend. If you need some very basic analytics from a fairly good listening tool that has publishing capabilities to multiple platforms, Social Studio is a good tool for you.
Who uses social Studio?
Social Studio is Salesforce’s solution for listening, engaging, and publishing across the most popular social media networks on the planet—Facebook, Twitter, LinkedIn, Instagram, Pinterest, YouTube, Google My Business, and Sina Weibo, to be precise.
What is social studio?
Social Studio is a one-stop solution to manage, schedule, create, and monitor posts. You can organize posts by brand, region, or multiple teams and individuals in a unified interface. Social Studio offers powerful real-time publishing and engagement. Organize workspaces by brand or business function.
Is social studio part of marketing cloud?
Salesforce Social Studio is a product under the Salesforce Marketing Cloud that administers your marketing strategy across all social media channels. It helps businesses tap into the power of social media in its marketing, customer service, and sales organizations.
What is social Customer Service Salesforce?
Social Customer Service is available in Salesforce Classic and Lightning Experience. Social Customer Service integrates with Social Studio so agents and sales reps can respond to cases and leads created from Facebook, Twitter, Instagram, YouTube, and other social networks.
Does salesforce have social listening?
Social Media Marketing from Salesforce With Social Studio’s social listening and analytics tools, you can discover what consumers have to say about your company, products, and the competition.
Why do you need to use Radian6 social studio?
Radian6 allowed us to follow thru the crowd trends with the latest information presented in a single view. This also helped us to collect the social opinion on the product releases. The ease of use, one need not be an expert to start using this platform. The interface is easily understandable by anyone.
Why did we choose to use social studio?
We chose to use Social Studio when it was still called Radian6, before the acquisition by Salesforce. The product was really realiable and full of features that, at that time, were suitable for our purposes. At the time there were practically no competitors for size and functionality.
Are there any glitches with the Radian6 website?
Radian6’s website is entirely in Flash, which makes your computer slow down quite a bit. The collaboration process has some glitches. For example, when a user creates a campaign or keyword to track, everyone on the team can see it but will not have the ability to modify anything.