What is BDC Automotive?
What is a BDC? Simply put, a BDC is a separate department within an automotive dealership that has two main responsibilities: Making outbound calls to bring in new leads. Manage inbound calls from new leads to set up sales appointments.
What is a BDC position at a dealership?
A BDC simply is a separate telemarketing department in the dealership set up to make outbound phone calls to potential customers, as well as handle inbound calls for sales appointments. The idea behind a BDC is to hire people with phone skills, give them scripts and watch the money roll in.
How do you run a BDC?
10 BDC best practices your dealership needs right now
- Prioritize regular training practices.
- Embrace appointment culture.
- Fully embrace the power of CRM software.
- Work closely with Sales and Marketing.
- Monitor accountability.
- Take car buyer feedback seriously.
- Seek out referrals.
- Learn how to handle objections.
What dies BDC stand for?
Business Development Center
Shoppers originating from the internet, are usually funneled to a particular team at a dealership called the Business Development Center, or what we refer to as the Automotive BDC. This is a crucial piece of the sales cycle for a dealership.
How do you succeed as BDC?
The 7 Things You Must Do If You Want a Successful BDC
- Have a clear understanding of the role of the BDC.
- Create specialists.
- Staff smart.
- Have the right people for the job.
- Schedule effectively.
- Get the CRM set up properly.
- Get the CRM set up properly.
- Ramp up training!
How can I be successful in BDC?
Is a BDC rep a good job?
BDC was a decent job. It had its ups and down. Overall, if you like selling cars and help assisting others with getting into the vehicle that they want then this is the job for you.
What is BDC training?
Train Your BDC to Deliver Mastermind offers dealership training that prepares BDC agents to play a seamless and effective role in the dealership customer experience, using all the tools at their disposal to deliver prospects to the showroom floor. Your BDC is a critical touchpoint for your overall customer experience.